Microfinance is our core product. These are small collateral free loans provided under Joint Liability Group (JLG) model wherein the credit facility is provided to women for income generation purposes. Depending on the vintage and the payment track record of the customer, the loan amount starts from a minimum of INR. 10,000 and is subsequently increased over time.
Swift and efficient resolution of customer queries and requirements is now easier than ever with the establishment of Customer Service Units (CSUs). Our customers in underserved and rural areas can access a variety of banking products and services by visiting our CSUs.
By providing essential banking services, we empower our customers to manage their finances effectively and participate in the formal economy. The CSUs offer a wide range of services, including cash withdrawal and deposit, fund transfer, linking accounts for government benefits, loan information and prepayment, updating mobile numbers and addresses, and more.
Embracing technological advancements and fostering customer-centric innovations remain pivotal in our journey to offering seamless and rewarding banking experiences.
• Dedicated customer service centers near villages which will provide all primary services of Bank.
• Assured service availability from 10 AM to 4 PM.
• Quick turn-around time and personalized service.
• Withdraw loan amounts, deposit money in savings accounts or open fixed deposits.
• Link Aadhaar to savings account for Direct Benefits Transfer (DBT).
• Additionally, loan schedule, balance inquiry, balance statement, etc., can be availed in the CSU.
Leveraging Aadhaar Enabled Payment System (AEPS), customers can avail the facility of Aadhaar biometric based basic banking transactions such as cash withdrawals, deposits, money transfer by conveniently using their Aadhaar and fingerprint.
Customers can instantly transfer their money to any bank account in the country through Money Transfer facility at Bharat Money Store.
Bharat BillPay (BBPS) powered bill payment service is available at Bharat Money Store which allows customers to make bill payment of various services such as electricity, gas, water, and telecom along with recharge of DTH and mobile services.
We extend loan services to Bharat Money Store merchants based on transactions and current account behaviour. Merchants are offered loans towards working capital requirements based on the balances maintained and transaction volumes along with other specific credit guidelines.
Apart from loans to merchants, we provide loans to people in the vicinity of our operations in the geographies where we operate. This is done actively through the Bharat Money Store and the facility is offered on the basis of a pre-defined criterion.
We offer individual loans for working capital to small retailers who generate daily cash flows. Current account, recurring deposit and loans are offered at their doorstep in addition to the convenience of mobile and WhatsApp banking facility. The loan tenure typically is upto three years with customized offerings on the amount and tenure depending on the customer profile.
We offer individual business loans to the MSME segment, primarily targeting urban agglomerates. Secured and unsecured loans are offered on the basis of ticket size and nature of collateral.
Two wheelers play an important role in enhancing the productivity of our customer’s business. We provide these loans to customers who have a demonstrated a track record with us at affordable interest rates, thus helping them increase their income.
We offer the below mentioned savings products to customers for inculcating a habit of savings and financial inclusion. These IndusInd Bank products come with best-in-class features backed by a strong service support to address the customer’s needs.
Zero balance IndusInd Bank savings bank account is offered to customers to encourage the habit of saving money.
Current Account for merchants and retailers is offered for their businesses along with the convenience of digital banking through mobile and WhatsApp banking with QR code facility to enable digital transactions.
Recurring Deposit (RD) facility with varied amounts and tenures is offered to encourage customers to save money and build wealth for their future.
Fixed Deposit (FD) with amounts starting from Rs. 1000 and a variable tenure to match the income pattern of our customers is offered to customers.
Zero balance IndusInd Bank savings bank account is offered to customers to encourage the habit of saving money.
Current Account for merchants and retailers is offered for their businesses along with the convenience of digital banking through mobile and WhatsApp banking with QR code facility to enable digital transactions.
Recurring Deposit (RD) facility with varied amounts and tenures is offered to encourage customers to save money and build wealth for their future.
Fixed Deposit (FD) with amounts starting from Rs. 1000 and a variable tenure to match the income pattern of our customers is offered to customers.
